Payment, Refunds & Terms of Service
Last updated: November 13, 2026
These terms cover purchases from EmailMeNow IT Consulting ("EmailMeNow," "we," "us") through emailmenow.com and audit.emailmenow.com. By buying a product or starting a subscription, you agree to these terms.
Who we are
EmailMeNow IT Consulting
1255B Arrington Rd Ste 6000, PMB 117, College Station, TX 77845
support@emailmenow.com · (979) 472-3693
What you're buying
- Free Scan ($0). An instant email and web security score generated from public DNS, mail, certificate and web data. No payment required.
- Full Audit Report ($99, one-time). A one-time unlock of the full report and Fix Kit for one domain on audit.emailmenow.com after your free scan, generated from public DNS, mail, certificate and web data. Includes online access for 90 days from purchase.
- Complete Domain Risk Report ($149, one-time). Includes a passive lookalike domain scan (DNS, MX, light HTTPS, Certificate Transparency); a domain-only Full Audit overall score (endpoint posture not assessed server-side); an email with links to the lookalike report page and unlocked audit view; and online access for 90 days from purchase (paid refresh window).
- Domain Watch ($29/month, subscription). Weekly re-scan of your apex domain, with alerts when certificates expire or SPF/DMARC settings drift. Renews monthly until you cancel.
- Cybersquat Watch ($49/month add-on, subscription). Lookalike-domain monitoring, offered through checkout links when your Full Audit Report finds lookalike domains. Renews monthly until you cancel.
Reports are informational and based on publicly visible data at the time of the scan. They aren't legal advice and don't guarantee security, deliverability, or compliance with any law. Texas SB 2610 may help limit exemplary damages for eligible businesses that maintain a documented cybersecurity program; our products don't guarantee that outcome.
Payment
- Payments are processed by Stripe. We don't see or store your full card number.
- Prices are in US dollars. Applicable sales tax, if any, is shown at checkout before you pay.
- One-time reports are charged when you buy them. Domain Watch and Cybersquat Watch are charged when you subscribe and then every month on the same date until cancelled.
- Stripe emails your receipt to the address you enter at checkout.
Refunds for one-time reports (Full Audit Report, Complete Domain Risk Report)
- We'll refund a one-time report if it failed to generate, or if it contains a material error we can't fix, as long as you request the refund within 30 days of purchase.
- We don't offer partial refunds on one-time reports. If a refund is approved under this policy, it's for the full amount paid for that report.
- If you were charged more than once for the same report, we'll refund the duplicate charge.
Subscriptions (Domain Watch and Cybersquat Watch)
- You can cancel anytime by emailing support@emailmenow.com from the address used at checkout, with the domain being monitored.
- When you cancel, the service stops immediately and we refund the unused portion of your current billing period on a prorated basis calculated by the number of unused days.
- Price changes: we'll email you at least 30 days before a new price applies to your subscription. You can cancel before it takes effect.
- Failed payments: if a renewal payment fails, Stripe will retry it. If it still can't be collected after those retries, your subscription will be cancelled and monitoring stops. We'll email you before that happens.
How to request a refund
Email support@emailmenow.com with your domain and the email you used at checkout. We aim to reply within 2 business days. Approved refunds go back to the original payment method through Stripe. Your bank may take 5–10 business days to post them.
Chargebacks
If something's wrong with a charge, please contact us first and we'll work to fix it.
Acceptable use
Only scan domains you own or are authorized to assess. If the service is misused, we may refuse or cancel it, and we'll refund any unused prepaid amount.
Limitation of liability
To the extent the law allows, our total liability for any claim related to a purchase is limited to the amount you paid us for that product in the 12 months before the claim.
Governing law
These terms are governed by the laws of the State of Texas, with venue in Brazos County, Texas.
Changes to these terms
We may update these terms. The "Last updated" date above shows the latest version. Changes don't apply retroactively to purchases already made.
Contact
Questions about a payment or refund: support@emailmenow.com · (979) 472-3693
Our privacy practices are described in our Privacy Policy.